Is your brother's printer still disconnected and having difficulty reconnecting it? Then read our solutions given below and Windows 10 and MAC and you will solve your Brother printer offline problem quickly.
To fix the Brother printer disconnecting problem, many online guides have already been floating around the internet, but the problem with most of this brother printer keep going offline troubleshooting guides is that they are more technical.
If you have urgent work to do and cannot print because your installed Brother printer is still offline, you need to configure some printer settings to continue your work. Generally, in Windows 10, the function is there to adjust the printer parameters, if it is not happening, there may be some requirement of some physical changes to the installed printer to restore normal operation.
Sometimes it happens when you try to print an important document from the computer, but your Brother printer says it is offline. So don't panic at that point because it could be a problem with the Windows 10 update or a wireless connection problem with the router.
Why is my Brother printer showing offline in Windows 10?
As you have seen, after every Windows 10 update, the Brother printer disconnects. However, Windows 10 update or driver update is not the only reason to take your printer offline. The main factor behind the Brother printer showing an offline message in Windows 10 is the connection problems.
Check the connectivity of the Brother printer
Brother printer may display an offline message when not properly connected to Windows 10 computer, WiFi network, or router. In this situation, you must verify all connections by following these steps.
Restart your printer and wait for 1 to 2 minutes for the printer to be completely ready.
Check your printer connection (wireless or USB).
If you are using a USB cable connection, make sure they are properly and securely connected to your computer and printer.
If you are using a wireless or WiFi connection, make sure you are connected to the correct network. A wireless light on your printer will turn solid if it is connected.
Perform a test print.
Repair Brother Printer Offline Windows 10
There are some methods you can try to solve your Brother printer offline problem:
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Check that the Brother printer is turned on and that there are no errors on the screen.
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Make sure the Brother printer is properly connected to the computer.
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Make sure your Brother printer is set as the default printer in Windows 10 settings.
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Delete all print jobs from the printer properties option.
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If you see a copy of your Brother printer icon (example: - Brother XXX-XXXX (Copy 1)), remove that device from the computer.
Reasons for offline status
When trying to print something, it can be annoying if your printer is in offline mode. This is especially true if you have an important meeting scheduled and you can't print your talking points.
An offline printer will essentially prevent you from printing anything. Not until you find out why this happened and how to solve it. In the following sections, you can find some of the most common reasons why printers go offline. Plus, you'll find solutions to help get your printer back online.
Antivirus and firewall
You may be the type of person who takes computer security seriously. Unfortunately, certain communications between a computer and a printer can seem like a threat. This is when your antivirus or firewall decides to block this communication instead of risking the security of your system.
To make sure your antivirus or firewall software isn't the culprit, just turn them off. If you do, it is important that you double-check that they are no longer running in the background.
If your printer keeps showing up offline after this, it's almost certainly something else.
Driver issues
Another common occurrence is faulty printer drivers. This problem usually appears when your operating system receives a new update. Sometimes the update just doesn't handle that specific driver very well. Of course, regardless of these updates, the driver itself may have buggy code that prevents you from using your printer.
To install the new driver for your printer, go to the Brother support page and download the drivers for your printer. Before proceeding with the driver installation, make sure you have uninstalled the drivers you are currently using.
Conclusion
However, if you are unable to troubleshoot the brother printer shows offline despite having tried all the checks and still cannot print anything, then there may be some critical technical issue with your printer that needs to be addressed by an expert. This is the right time to contact Printer Offline Tech.